Donald Venable, president of Exterior Specialties Inc., a Quincy-based roofing company, says his main goal is to provide a worry-free experience for his customers.
“Customers shouldn’t dread coming home each day,” Venable said. “They should be excited to see the progress and be proud that they chose Exterior Specialties to provide the best installation possible.”
Venable, who established Exterior Specialties in 1992 as a sole proprietorship and incorporated it in 1997, said he started the company to provide a better remodeling service for customers.
“I founded Exterior Specialties to give clients a positive remodeling experience,” Venable said. “We treat each job as if it were our own, making sure that everything is as close to perfect as possible.”
In addition to roofing, Exterior Specialties also provides siding, windows and screen/sun rooms. The company operates primarily in Florida and Georgia but travels to other states as necessary, working on commercial and residential projects. The company also completes projects for government buildings and works with general contractors.
Venable said most of the company’s customers come from referrals.
“When past customers refer us to their friends, they’re confident that Exterior Specialties will provide exceptional workmanship and take care of them after the sale,” Venable said. “Although other companies use subcontractors to lower costs, Exterior Specialties uses employee labor to ensure control over quality and schedule.”
“This also ensures that each person on our customer’s property is covered by worker’s compensation insurance,” Venable continued. Going forward, Exterior Specialties is looking to continue growth and expansion.
“By building a solid foundation for scheduling and installation, we are trying to move into some surrounding markets,” Venable said. “Our growth will be achieved without compromising our ability to provide customers with the best possible home-improvement projects.”
“We pride ourselves on quality service with a personal touch,” Venable continued. “Our company utilizes innovative ideas, industry-wide expertise and professionalism.”
In 2018, Exterior Specialties received the prestigious President’s Club Award from GAF, North America’s largest roofing manufacturer.The award “recognizes the company as one of the ‘elite of the elite’ residential roofing contractors in the United States,” the company states.
To earn this award, a company has to be a “GAF Master Elite Contractor”, a status less than two percent of roofing contractors nationwide have achieved. To become a Master Elite Contractor, a company must demonstrate proper licensing (in states that require it), maintain insurance, have a proven reputation, and show a commitment to ongoing professional training.
Exterior Specialties also is accredited by the Better Business Bureau with an A+ rating. For more information, visit www.exteriorspec.com or www.facebook.com/ExteriorSpecialtiesInc or call (850) 875-4625.
By Randall Lieberman